Shipping and Delivery
Shipping Policy:
- We offer AU$10 flat rate on all worldwide shipping orders.
- For all orders in Australia, we are proud to offer FREE shipping.
What happens after placing my order?
You will receive an order confirmation to your provided email address. Please check your junk mail if you have trouble finding it in your inbox.
All orders will be dispatched within 1-2 business days.
What happens if I entered the wrong address?
If you see any mistakes in the address you submitted, please send us an email immediately with a title 'URGENT' so we can correct it before being shipped out. Our email is admin@powerplec.com. If a package fails to deliver due to 'insufficient address' unfortunately we cannot offer any compensation for that matter.
How do I track my order?
Once items are dispatched, you will receive a shipping confirmation e-mail and tracking number. Tracking can take between 2 – 4 business days to update so please be patient.
When will I receive my order?
Customers located within Australia usually receive our products within 5 - 10 business days. For standard International Shipping, please allow 8-14 business days.
Where will my package ship from?
Our products will be shipped directly Brisbane, Australia, This allows us to provide our customers with a great price point and fast and safe delivery.
Lost or stolen orders
Power Plec® accepts no responsibility for lost or stolen items that have been confirmed as successfully delivered by the courier. The company does not reimburse or replace orders that have been confirmed as delivered by the courier and are reported lost or stolen.
Have more questions?
If you have any questions unanswered, please email us at admin@powerplec.com
Shipping Times
Australian standard shipping: Allow 5-10 days (Usually our customers receive our products within 7 days)
Standard International Shipping: Allow 8-14 business days.
*All shipping times exclude clearance/customs delays.
